Frequently Asked Questions


What Shipping Methods Are Available?

Orders above Rs.1200 are eligible for Free Shipping Nationwide whereas all orders below Rs.1200 will be subject to Rs.200 Shipping Fee.

Do You Ship Internationally?

No, We do not ship Internationally, currently. Soon, we will expand our operations globally.

How Long Will It Take To Get My Package?

Parcels usually take 2-3 days to reach at customer's location, however, due to current pandemic expect delays in delivery times due to affected logistics partner.


What Payment Methods Are Accepted?

Currently, Payment gateways such as Visa Car, MasterCard, UnionPay and EasyPaisa are being used to checkout products easily online through checkout page.

Is Buying On-Line Safe?

All the transactions made online are protected through Let's Encrypt's SSl (Secure Socket Layer) to ensure maximum transparency and encrypt user data through out billing and checkout periods.

Order & Retunrs

How do I place an Order?

To place an order, select any product of your liking, click on it and select the required product specifications before adding to the cart and select the quantity. After that, click on 'Add to cart' button which will lead you to Cart page where you could again adjust your cart, put coupon codes and calculate shipping. Or otherwise, you could use the 'Buy Now' button to directly checkout with the selected product combination with your desired payment gateway.

How Can I Cancel Or Change My Order?

Orders Received in Business Days (i.e Monday-Thursday) are processed immediately that day after our agent calls for confirmation. It is Highly requested either to tell the customer sales agent to let know of any change or intent to cancel.

Do I need an account to place an order?

Creating an account is necessary. However, to view order history, order details and order tracking you will have to create an account.

How Do I Track My Order?

You could Track your order easily through Track Your Order buttons embeded into site header as well as on the bottom of the website under Support Tab. Moreover, you could also Track Order through My Account page as well.

How Can I Return a Product?

BrandedShop accepts returns until 7 days of the purchase, with the conditions that product has not been damaged, nulled, amended, broken in any sense. The product should be in resalable condition with the price-tag intact.
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